1. Universal Electronic Services will be known as “The Company” and the Customer is the person/Corporation making this Agreement.

2. All prices indicated are GST inclusive and are subject to change without notice.

3. All servicing by The Company comes with a 1 month limited warranty. This warranty allows for a technician to return to the premises at no charge if the work performed by the technician has not fixed initial problem.

4. Warranty unless stated otherwise is 1 year parts and labour on all new hardware.

5. Payment terms are strictly COD unless specified otherwise. Payments must be received no later than 7 DAYS from the Invoiced Date. Failure to do so will result in additional costs.

6. Non-Payment - Payments must be received no later than 14 DAYS from the Invoiced Date. Failure to do so may result in suspended services. The Company will notify The Customer in writing, when suspended services will occur. Written notice will be deemed to include notice sent by e-mail to the primary e-mail address. This notice will be deemed to take effect immediately upon it being sent by us; successful delivery and/or receipt of such notice is the sole responsibility of The Customer. If email/web services have been suspended, an additional fee of $55 will be incured to re-activate any such accounts on our servers.

7. The Customer acknowledges that, should any amount not be paid on the due date, or any payment by cheque be unpaid, the entire balance then outstanding shall immediately become due and payable without any further notice. The Customer agrees that a service charge of 0.05% per day on overdue balances may be charged to the Customer’s account at the discretion of The Company.

8. In the event of The Company instructing its solicitors to collect an overdue amount all legal fees and collection charges and tracing agents fees as between solicitor and client shall be borne by The Customer and all payments made shall firstly be allocated towards such fees and charges thereafter to interest and finally to capital.

9. All communication should be directed to our Office on 1300 79 61 60 or alternatively by email on info@ues.com.au. Any problems should be reported immediately to The Company. If appointment cancellation is required, please notify The Company at least 2 hours prior.

10. Dishonoured cheques are subject to a $40.00 charge.

11. Title and property of goods delivered by The Company shall not pass to the Customer until payment in full for the product has been received by The Company.

12. The terms and conditions contained herein constitute the entire Agreement between the parties. No representations have been made by the Company or on its behalf, which have induced the Customer to enter into this Agreement.

13. All items that are delivered in the Melbourne Metropolitan area will be shipped via our courier service. All deliveries that are outside of this area will be delivered by couriers and charged accordingly.

14. Goods return is at the discretion of The Company and may not be returned without prior notification. Returned goods for reasons of mis-order or cancellation; if accepted, will incur a 20% restocking fee. All original packaging must be returned and the goods must be in original saleable condition before any action taken.

15. We may change the Terms and Conditions of this Agreement at any time. Details of our current terms are available at http://www.ues.com.au/terms.html

16. We accept payment for orders via Direct Deposit into our bank account, money orders, bank cheque, company cheques & credit cards.

Credit Cards

Complete the following form and fax back to us on +61 3 9465 3908	1300 79 61 60

Direct Deposit Details
Account Name: Universal Electronic Services
Bank: Commonwealth Bank Australia.
BSB: 063-593 Account Number: 1018 6171

Please email your Payment Remitance to info@ues.com.au or
fax it to +61 03 9465 3908

Cheque or Money Order
Ownership of goods does not pass until cheques have been cleared.
We will post the items as soon as payment is received.

Post cheques to
Universal Electronic Services
PO BOX 1182
EPPING, Victoria, 3076

Universal Electronic Services (UES) - Terms of Service

1. UES provides a variety of hosting services, including web hosting, mail hosting, database services and URL forwarding. By using these services, you agree to be bound by these terms and conditions of service.

2. You agree that use of our services is at your own risk. The services are provided by UES on an "AS IS" and "AS AVAILABLE" basis. UES expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

3. The hosting services must not be used for unlawful purposes. Transmission, storage, or presentation of any information, data or material in violation of any Australian Federal, State or Local law or the laws of any other relevant jurisdiction, is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, material that jeopardises national security, or material protected by trade secret or other laws. You agree to indemnify and hold harmless UES, or its assigns, from any claims resulting from your use of UES’ services.

4. Intellectual property rights and title in the web site content shall rest entirely with you. You are solely responsible for providing web content, as well as providing text, graphics, audio, video, software, links and data. You are solely responsible for ensuring that the web content you provide to UES is not plagiarised or copyrighted by another party.

5. UES does not tolerate SPAM. If you use spam, unsolicited emails or message board posting, or any other similar method to promote your site, then your access to our services will be immediately terminated. This includes but not limited to: Transmitting material that contains viruses, Trojan horses, worms, time bombs or other computer programming routines or engines with the intent or effect of damaging any computer system.

6. You understand that the hosting service we provide is a 'shared hosting' service. UES reserves the right to take action, including legal or suspension of or termination of a service, against a customer who interferes with the rights of another account online, or attempts to interfere with the smooth running of the internet or UES’ services.

7. You are responsible for any misuse of our services, even for example, if the misuse was committed by a friend, family member, guest, employee or customer with access to your account or website. You are also responsible for any such misuse regardless of whether it was with or without your consent. Therefore, you must take steps to ensure that others do not gain unauthorised access to your account or website.

8. UES will automatically renew your hosting service, and invoice you 14 days prior to expiry of such service. You acknowledge that if you do not wish to continue with your hosting service, it is your responsibility to request cancellation of your service before it is automatically renewed.

9. UES reserves the right to refuse or discontinue service to anyone at our sole discretion without notice. Your access to all or part of our services may be denied without notice if UES believes any of the terms and conditions have been violated.

Last Updated: 1 April 2011