- Download/Installation
You can obtain FileZilla for free from http://filezilla.sourceforge.net.
- Settings
Once you install FileZilla, open it up. You should now be on the main screen. Your screen should look like this:

Click the 'Site Manager' button to open the site manager so you can create your site.

The 'Site Manager' window will pop up. Click the 'New Site' button. This is where you need to enter your web hosting account information.
- Host: ENTER YOUR FTP SERVER HERE
- Change the login type to NORMAL
- User: ENTER YOUR USERNAME
- Password: ENTER YOUR PASSWORD
Those should be the only fields you have to worry about. Once you have all the fields filled out, your screen should look like this:

Click on the 'Connect' button to connect. If you are having problems connecting here are some things to check:
- It can't hurt to check your ftp server address, username and password. User names and passwords are case sensitive.
Once the FTP program makes a connection, your screen should look like this:

The list of files/folders on the right is the view of your web hosting account. The list of files/folders on the left is the view of your local machine. Please note the details in the log section (the green text) as it lists your current web site's quota. This information appears when you first login and when an error message will appear if you have reached your quota limit.
- Transfering Files
You can upload or download a file by double-clicking on it. It will be added to the transfer queue and the transfer starts automatically. To transfer folders and/or multiple files, select them and right-click the selection. Then you can click on Upload/Download in the popup menu.

You can also drag the files from one side and drop them on the other side. To add files to the queue so that they will be transferred later, select them and click Add to Queue from the popup menu. You may also drag the files directly into the queue.
- Keyboard Shortcuts
F5 - Refreshes local and remote file and folder views
Tab - Switches to the next view
Ctrl+C - Stops the current operation
Ctrl+D - Disconnects from server
Ctrl+Q - Connects to the server entered in the Quickconnect bar
Ctrl+R - Reconnects to server
Ctrl+S - Opens the Site Manager
Ctrl+T - Shows or hides the treeview
If you are still having problems
please contact us using our support links below.