I have known John on a professional basis for approximately six years.
As a small business owner I have found John to be invaluable as a resource tool for my business as a support for on going maintenance and product hardware knowledge in setting up my IT needs. He has assisted me in a number of areas included software updates, web page design and implementation as well as hardware support.
John has always provided excellent services, making himself available after hours and provided telephone support when needed. I have been able to rely on his professional knowledge in finding best solutions to my specific requirements in a manner that was efficient and cost effective. John has always explained in laypersons terms what was required for me to carry out working with any changes he implemented.
Not only did John perform these tasks but was able to provide training so that there was always minimal down time lost during the implementation of changes to our system. His training was always hands on and accessible to people like myself with very little IT background.
Marie DePetro - Director - James Louise Pty Ltd |